Privacy Policy
1. Introduction
Kairos Marketing Group ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our Application-to-Person (A2P) messaging services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Contact information (e.g., name, email address, phone number)
- Account credentials
- Payment information
- Communications you send to us
We also collect information automatically when you use our services, including:
- Log data (e.g., IP address, browser type, pages visited)
- Device information
- Usage information
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send transactional messages, including A2P messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues
- Comply with legal obligations
4. A2P Messaging and Your Privacy
For our A2P messaging services:
- We only send messages to individuals who have opted in to receive them
- Each message includes clear instructions on how to opt out
- We promptly honor all opt-out requests
- We do not share your phone number or other contact information with third parties for their marketing purposes without your explicit consent
5. Information Sharing and Disclosure
We may share your information:
- With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
- In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process
- If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Kairos Marketing Group or others
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
- With your consent or at your direction
6. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing communications and A2P messages
- Object to our processing of your information
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Last updated: 4/9/2025